After Ordering
After you sent your payment, please allow us to verify your payment and completeness of your order in 1-24 hours. You will then receive your login information via email so it’s very important that you use a correct & valid email address
Unlimited / Unmetered Hosting Packages
When we say unlimited domains, unlimited disk space and bandwidth, of course there are terms & conditions that you must adhere to. This means unlimited webpages, domains and web graphics, not downloads or streaming media. Our servers are shared hosting servers and memory and CPU usage is not unlimited. CPU intensive files are not permitted on our servers and accounts may not to be used to host a collection of mp3s, audios, videos, anime, .rar files, Warez, gamers sites, shout cast and similar, or to backup your computer or another source. They may not be used for general storage of any type. They may not be used as download mirrors or download/upload portals. While the sale of eBooks and other legal small download files are permitted within reason (see download files below) with the unlimited package, hosting and storage of mass quantities where our servers are used as a distribution point is not permitted. Domain is free only for the first year, hosting renewal cost will be PKR 4999. If any case, you decide to downgrade, you must pay the domain fee that you got free for the first year
Server Types / Descriptions:
Web Server – Our servers are web servers. Web server means file hosting that you can view in a browser eg: PHP, SQL, HTML, .JPG, .GIF, .PNG, .XML mostly .SWF and .PDF are fine. If you can’t view it in a browser, or it requires special software to view, it’s a download or multi-media file.
Server Offshore / Descriptions: Offshore Contents: Offshore Shared web hosting, Reseller, account holders are not allowed to use nulled Scripts, warez linking, rapidshare etc, image hosting. And not allowed to use their accounts for Proxy Site, Rapid leech, audio/video hosting, legal adult contents, torrent trackers and similar materials to be ran on your account we reserve the right to terminate you once reported by authorities or if found by pkwebhost, so if you have any confusion regarding your site contents we suggest you to please Contact us to get clarified before placing the order.
Refund Policy
Zero Refund Policy with all our product and service.
Download Server
File hosting that you download from the server, eg: .ZIP, .RAR, .GZIP, .MP3, .AVI, .WAV, .DOC, .PSD, .AI, .EPS, .TGA, .TIF . Our servers are not download servers. Media Server – Multi-media hosting eg: streaming video, streaming audio, radio, shout cast, pod cast, can include chat and shout box. We currenlty do not have a multi-meida server so we can not offer this type of hosting. Gaming / Clan Server – Gaming servers / hosting usually use intensive server resources and require gaming servers or VPS. We currenlty do not have gaming servers so we can not offer this type of hosting. Download Files: - Collections of download files are not permited on shared servers because they slow the server down. A reasonable amount of download files can be permitted if you keep the file size under 2000 k .
Data Back-Up
Although regular back-ups will be performed, PkWebHost will not be held responsible for any loss of data. It is up to the hosting account to ensure you maintain a local copy of your web data for your own back-up purposes.
Acceptable Use Policy
The Internet is a powerful information and entertainment tool, we would expect our customers to use the Internet with respect, courtesy, and responsibility, giving due regard to the rights of other Internet users. Our acceptable use policy is actively and strictly enforced. Offending content or users are removed from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Common sense is the best guide as to what is considered acceptable use, however the following are unacceptable uses.
Privacy Policy
Pkwebhost has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site. Information Automatically Logged We use your IP address to help diagnose problems with our server and to administer our Web site. We use this information for no other reason. This IP Address may be provided to our Vendors at our Datacenters to assist with troubleshooting on their internal networks. We will not sell these IP Addresses to any 3rd parties. Order Forms: Our site uses an order form for customers to request services. (minimum 128 bit encryption). We collect sensitive information which is used only for our purpose, not third party receives any type of information from us. Contact information from the order forms is used to get in touch with the customer when necessary. Billing information that is collected is used to bill the user for services. Unique identifiers are collected from Web site visitors to verify the user’s identity. Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences. All orders are verified by the MaxMind Fraud Checking Services. All orders are given a risk score. Based on the score your order may be refused. Security: This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use strong SSL encryption to ensure your privacy. Third Parties: Information collected on this site is strictly for our use, NO OTHER OUTSIDE PERSONS MAY VIEW YOUR PERSONAL INFORMATION SUCH BILLING INFORMATION, ETC. Contacting the Web Site: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: contact(at)pkwebhost.net
Illegality
In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, or trafficking in obscene material. Undesirable Content: Certain types of content are not permitted on our network. We do not host pornographic content of any description. We reserve the right to determine what constitutes pornographic content and what does not (see adult sites below). Content relating to Hacking, Cracking, Warez and IRC is not allowed. Software downloads may only be hosted if you are the writer and copyright owner of the software, all other software including freeware, shareware and trial software is forbidden. The sale of resellable eBooks is ok. Bulk Email: The use of our network to send bulk email whether opt-in or otherwise, and the use of bulk email to promote a site on our network is strictly forbidden. As a guideline, we consider sending over 150 emails at once as bulk email. Spamming: Spamming (sending unsolicited email or posting messages to irrelevant pkwebhost that do not explicitly allow advertising, with references to a site hosted on our servers) is strictly prohibited. Misuse Of Resources: Including but not limited to employing applications which consume excessive CPU time, memory or storage space. Chat/IRC, web proxy and mailing list scripts are not allowed on our network under any circumstances. Streaming media, audio, video and shout cast can be a drain on web server resources and as such is not allowed. CGI based message forums which use flat file databases are often found to use excessive system resources, to avoid disappointment please use a PHP message forum. The use of web cam applications which maintain a constant FTP connection uploading an image at regular intervals is forbidden. Free Hosting: Shared and reseller hosting customers are not permitted to provide a free web site hosting service such as image hosting, file hosting, mp3 hosting and any similar hosting service. Reseller customers are permitted to provide a charge for service web hosting service but are not permitted to provide any free web hosting service or similar service. Password Protected Directories: Using password protected directories to conduct illegal activities is strictly prohibited. Sites that use password protected directories where their use is not clear are subject to suspension while we investigate the legality of the hidden content. If you are unsure about content you intend to place on our network, please check with us before you do. We reserve the right to determine what constitutes acceptable use. Adult Sites: Adult commercial sites are permitted including: lingerie sales, adult toy e-commerce sites, Viagra sales, adult health and sexuality, and similar if all models are over 18. Pornographic media is not permitted. If restricted content as mentioned above is found on your account, PKWEBHOST reserves the right to remove it and terminate or suspend your account with or without prior notice, depending on the severity and nature of the offense. Any attempt to undermine or cause harm to ours or others’ servers is strictly prohibited. As our client, you are responsible for all your accounts. Should you violate all the terms listed in this page, your account will be terminated immediately without a refund
Responsibility
We reserve the right to change any prices within and listed on our site. We will not be responsible for any damages your business may occur/suffer. The terms and conditions are subject to change at any time without notice. So please check back often. Got any question? Submit a support ticket at our help center.( )
Resellers
It’s your responsibility to ensure that your clients follow all our policies, terms and conditions. Failure to do so might result to your client’s account being suspended. We offer cheapest resellers web hosting plans, but we don’t encourage your cheapest rates for web hosting. It’s our responsibility to take care of our server. You are not allowed to sale any hosting package below than our rate, Unlimited plan shouldn’t be below than $40 /yaer . These all are due to maintain our server. If you don’t obey our policy, You will be restrict to whm panel. Untill you do promise to follow our terms.